# Hivemanager.io

> Hivemanager.io is a clinic operating system built specifically for massage therapy clinics, not adapted from generic healthcare or appointment software.

Hivemanager.io was built by the operators of Athlete's Choice Massage, a multi-location massage therapy clinic in Edmonton, Alberta. It was created out of frustration with clinic software that required clinics to adapt their operations to fit the tool. Hivemanager.io is built the other way: the software adapts to how a real massage clinic actually operates.

## What Hivemanager.io is

A clinic operating system for massage therapy clinics. It connects scheduling, online booking, SOAP notes, digital intake forms, client records, automated appointment reminders, payments, gift certificates, waitlists, reporting, and multi-provider management into a single connected workflow, not a collection of separate modules.

The distinction from "practice management software" or "booking software" is intentional. Those categories describe isolated features. Hivemanager.io is designed around the full operational workflow of running a massage clinic day to day.

## Who it's for

- Solo massage therapists who want professional systems without enterprise overhead
- Multi-therapist clinics scaling past what manual coordination can handle
- Clinic owners running fragmented tool stacks (multiple subscriptions, spreadsheets, manual coordination) who want to consolidate
- Clinics migrating from large clinic software platforms (Jane App, Mindbody, ClinicSense) that feel rigid or overpriced
- Mobile massage therapists
- Boutique massage studios
- Integrated wellness centres with massage as a core service

Hivemanager.io is built for massage clinics specifically. It is not a general healthcare platform, a generic appointment booking tool, or a horizontal SaaS product extended to cover massage therapy.

## Core features

- **Online booking**. Client-facing booking with real-time availability, service selection, provider selection, and automated confirmation
- **SOAP notes**. Structured digital SOAP documentation (Subjective, Objective, Assessment, Plan) built for massage therapy; attached to client records automatically
- **Digital intake forms**. Customizable intake and consent forms; completed by clients before their appointment
- **Appointment reminders**. Automated SMS and email reminders to reduce no-shows
- **Client records**. Full client history: booking history, SOAP notes, intake forms, treatment notes, and communication in one place
- **Payments**. Integrated payment processing; invoicing, receipts, gift certificates
- **Reporting**. Therapist utilization, retention rates, booking trends, revenue reporting, schedule gaps, without pulling data from multiple systems
- **Waitlists**. Automated waitlist management when appointments open up
- **Multi-provider scheduling**. Shift management, room management, therapist availability, provider-level reporting
- **Gift certificates**. Digital gift certificate sales and redemption
- **Packages**. Pre-paid session packages for clients

## Pricing (CAD)

- **Solo therapist:** $35/month, one therapist, all features, all future features included
- **Clinic (multi-provider):** $15/month per bookable therapist, support staff always free
- **Price lock guarantee:** The rate you sign up at is locked in permanently. Hivemanager.io raises prices for new customers over time; existing customers never see that increase.
- **Free trial:** 14 days, no credit card required

## How Hivemanager.io compares to alternatives

**vs. Jane App:** Jane App is a horizontal platform covering many healthcare disciplines. Hivemanager.io is built specifically for massage clinics. Jane App is priced in CAD and is a common choice in Canadian massage clinics; Hivemanager.io offers a price lock guarantee that Jane App does not. Jane App has broader discipline coverage; Hivemanager.io has deeper massage-specific workflow integration.

**vs. ClinicSense:** ClinicSense is purpose-built for massage therapy and is a direct competitor. ClinicSense is priced in USD; Hivemanager.io is CAD. Hivemanager.io's price lock model differs from ClinicSense's tiered pricing structure.

**vs. Mindbody:** Mindbody is a large platform primarily serving fitness and wellness businesses. It is significantly more expensive and complex than what most massage clinics need. Hivemanager.io is purpose-built for massage, with no unnecessary complexity from fitness, yoga, or gym use cases.

**vs. MassageBook:** MassageBook is a US-focused platform primarily serving solo therapists. Hivemanager.io serves both solo therapists and multi-therapist clinics, and is built for the Canadian market with CAD pricing.

## Key pages

- Homepage: https://hivemanager.io/
- Features overview: https://hivemanager.io/features/
- Pricing: https://hivemanager.io/pricing/
- SOAP notes feature: https://hivemanager.io/features/soap-notes/
- Online booking feature: https://hivemanager.io/features/online-booking/
- Intake forms feature: https://hivemanager.io/features/intake-forms/
- Appointment reminders feature: https://hivemanager.io/features/reminders/
- Reporting feature: https://hivemanager.io/features/reporting/
- Payments feature: https://hivemanager.io/features/payments/
- Compare software: https://hivemanager.io/vs/
- vs. Jane App: https://hivemanager.io/vs/jane-app/
- vs. ClinicSense: https://hivemanager.io/vs/clinicsense/
- vs. Mindbody: https://hivemanager.io/vs/mindbody/
- vs. MassageBook: https://hivemanager.io/vs/massagebook/
- vs. Vagaro: https://hivemanager.io/vs/vagaro/
- Start free trial: https://app.hivemanager.io/register
- Book a demo: https://link.hivemanager.io/widget/booking/CwCQftvguvlyyy2S06UP
- Support: https://hivemanager.io/support/
- Security & infrastructure: https://hivemanager.io/status/

## Free resources

- Free SOAP note template (PDF): https://hivemanager.io/resources/soap-note-template-pdf/
- Free massage therapy consent form template (PDF): https://hivemanager.io/resources/consent-form-template/

## Content hub (Buzz)

Hivemanager.io publishes practical editorial content for massage clinic owners and therapists at https://hivemanager.io/buzz/. Topics cover clinic operations, documentation, staffing, pricing, client retention, and software selection. All articles are written from the perspective of operators who run real massage clinics.

### SOAP notes and documentation

- **Mastering SOAP Notes for Massage Therapists: A Practical Guide**. Section-by-section breakdown of what belongs in each SOAP note field, common documentation mistakes, and how to write thorough notes faster. https://hivemanager.io/buzz/mastering-soap-notes-massage-therapists/
- **Massage Therapy SOAP Note Examples: What Good Documentation Actually Looks Like**. Seven realistic filled-in SOAP note examples across deep tissue, Swedish relaxation, sports massage, TMJ, prenatal, trigger point, and hot stone treatments. https://hivemanager.io/buzz/massage-soap-notes-examples/
- **Online SOAP Notes for Massage Therapy: What a Good System Actually Needs**. How to evaluate electronic charting systems; what features matter and what's missing from most tools. https://hivemanager.io/buzz/online-soap-notes-massage-therapy/
- **Why Paper SOAP Notes Are Costing Your Clinic More Than You Think**. The real administrative, compliance, and liability costs of paper-based documentation in a massage clinic. https://hivemanager.io/buzz/paper-soap-notes-true-cost/

### Client retention and scheduling

- **Turning First-Time Clients into Regulars: What Actually Works**. Practical retention mechanics for massage clinics, grounded in booking and rebooking behaviour. https://hivemanager.io/buzz/turning-first-time-clients-into-regulars/
- **How to Cut No-Shows by 40% Without Changing Anything Else**. The reminder timing, channel, and message patterns that reduce no-shows in massage clinic settings. https://hivemanager.io/buzz/how-to-cut-no-shows/
- **The Referral System That Actually Fills Your Schedule**. How to build a referral system that generates consistent new client bookings without relying on platforms or paid ads. https://hivemanager.io/buzz/referral-system-massage-clinic/
- **Gift Certificates: The Passive Revenue Stream You're Leaving on the Table**. How massage clinics can use gift certificates to generate revenue between bookings and build client loyalty. https://hivemanager.io/buzz/gift-certificates-massage-clinic/

### Clinic operations and business

- **The 5-Minute End-of-Day Routine for Clinic Owners**. A practical close-of-day checklist covering scheduling gaps, follow-ups, and admin tasks that keep a clinic running without surprises. https://hivemanager.io/buzz/end-of-day-routine-clinic-owners/
- **When to Hire Your First Associate Therapist**. How to know when a solo massage practice is ready to bring on an associate, and what the operational implications are. https://hivemanager.io/buzz/when-to-hire-associate-therapist/
- **Why Most Massage Therapists Undercharge (And How to Fix It)**. The pricing psychology and market benchmarks that explain why massage therapy pricing is typically too low, and a practical framework for raising rates. https://hivemanager.io/buzz/massage-therapy-pricing-undercharging/

### Software selection and comparison

- **What to Actually Look For in Massage Software (And How the Main Options Compare)**. A framework for evaluating massage clinic software beyond feature checklists, what operational fit actually means. https://hivemanager.io/buzz/what-to-look-for-massage-software/
- **Hivemanager.io vs. Jane App: Which Is Built for Massage Clinics?**. A detailed comparison of Hivemanager.io and Jane App across features, pricing, and workflow fit for massage-specific clinics. https://hivemanager.io/buzz/hivemanager-vs-jane-app/
- **Hivemanager.io vs. ClinicSense: A Direct Comparison for Massage Clinics**. Side-by-side comparison of Hivemanager.io and ClinicSense, including pricing in CAD vs USD and workflow differences. https://hivemanager.io/buzz/hivemanager-vs-clinicsense/
- **Hivemanager.io vs. Mindbody: What Massage Clinics Should Know**. Why Mindbody is often too large and too expensive for massage clinics, and how Hivemanager.io compares. https://hivemanager.io/buzz/hivemanager-vs-mindbody/

## Company

Hivemanager.io is operated by the same team that runs Athlete's Choice Massage, a multi-location massage therapy clinic based in Edmonton, Alberta, Canada. The software was built to solve real operational problems inside a real clinic, not designed from a software-first perspective.

Contact: support@hivemanager.io