Practice management software built for regulated massage therapy
Most clinic software was built for gyms, spas, or multi-discipline healthcare. Canadian RMTs need SOAP documentation, insurance information collection, privacy compliance, and pricing in CAD. Hivemanager.io is built for massage therapy specifically — nothing else.
Running a regulated massage therapy practice in Canada means more than managing a schedule. It means maintaining clinical records that meet provincial standards, collecting insurance information before clients arrive, and staying on top of documentation for every session — across every therapist in your clinic.
Most scheduling software doesn't account for any of this. Hivemanager.io was designed by someone who ran a multi-location massage clinic in Alberta and built the tool that was missing.
SOAP documentation built for regulated practice
In BC, Ontario, and other regulated provinces, maintaining clinical records isn't optional — it's a professional requirement. Hivemanager.io includes structured SOAP notes with Subjective, Objective, Assessment, and Plan fields, body region selectors, and shareable templates. Notes attach automatically to the client record and appointment. Your therapists stop writing from scratch after every session.
- Structured S, O, A, P fields — not blank text boxes
- Customizable templates for common session types (deep tissue, Swedish, sports, TMJ)
- Templates shared across all therapists in the clinic
- Notes auto-linked to client record and appointment
- Accessible from desktop and mobile
- Stored on encrypted, HIPAA-eligible infrastructure
Insurance information in the chart before the client arrives
Canadian benefits are a daily reality for most RMT practices — Sun Life, Manulife, Great-West Life, Blue Cross. The problem is usually the same: clients show up, you re-ask for their policy number, checkout takes longer than it should. Hivemanager.io collects insurance provider, policy number, and coverage type through the digital intake form. By the time the client walks in, the information is in their record and your team can process the claim ahead of the session.
- Insurance details collected via digital intake form at booking
- Primary and secondary coverage both supported
- Policy info saved to client record — no re-collecting on return visits
- Works with any Canadian benefits provider
- Submit in your insurer's portal before the appointment — checkout takes seconds
- Clients update their own details if coverage changes
Intake forms that arrive before the first visit — not at the front desk
New clients get their intake form automatically when they book. They complete it at home on their phone — health history, areas of concern, insurance information. Your therapist walks into the session with everything already in the client record. No clipboard, no data entry, no asking the same questions every first visit.
- Intake form sent automatically on first booking confirmation
- Clients complete forms on any device before the appointment
- Customizable fields — add the questions your clinic needs
- Responses attached directly to the client record
- Health history visible to therapist before the session starts
- No paper, no manual data entry
Priced in Canadian dollars. No surprises.
Most clinic software is priced in USD — which means your real cost shifts with the exchange rate. Hivemanager.io is priced in CAD, with a rate that's locked at signup. No per-seat fees for support staff. No appointment limits that force a plan upgrade. No price increases once you're a customer. Everything is included from day one.
- $35 CAD/month for solo therapists
- $15 CAD/month per additional bookable provider
- Support staff accounts always free
- No appointment limits at any tier
- All features included — no add-ons for SMS, intake forms, or packages
- Your rate is locked — no price increases, ever
🔒 Client health records and insurance data are stored on HIPAA-eligible Google Cloud infrastructure — encrypted at rest and in transit. Designed to support PIPEDA compliance and applicable provincial privacy requirements. Canadian Privacy overview
Everything an RMT clinic needs — in one place
No add-ons. No feature tiers that gate what your practice actually requires.
SOAP notes
Structured clinical documentation that takes under two minutes per session.
How it works →Digital intake forms
Sent automatically at booking. Health history and insurance info in the chart before arrival.
How it works →SMS & email reminders
Automated reminders that cut no-shows — set once, cover every booking.
How it works →Multi-therapist scheduling
Every therapist, every location, managed from one account.
How it works →Insurance billing support
Client insurance details collected, stored, and ready for your portal before the session.
How it works →How Hivemanager.io compares for Canadian RMTs
| Feature | Hivemanager.io | ClinicSense | Jane App |
|---|---|---|---|
| Priced in CAD | Yes | Yes | Yes |
| SOAP notes included | Yes | Yes | Yes |
| No appointment limits | Yes | Lower tiers capped | Entry plan capped |
| SMS reminders included | Yes | Yes | Higher tier only |
| Insurance info collection | Via intake form | Yes | Yes |
| Price per additional therapist | $15 CAD/mo | Varies by tier | $17.50–$40/seat |
| Locked pricing | Yes — no increases | Price increases reported | No lock |
| Built for massage only | Yes | Also chiro, physio | Multi-discipline EHR |
Full comparisons: Hivemanager.io vs. ClinicSense · Hivemanager.io vs. Jane App
Common questions from Canadian RMTs
What software do RMTs use in Canada?
Canadian RMTs most commonly use Hivemanager.io, ClinicSense, or Jane App. Hivemanager.io is purpose-built for massage-only clinics and priced in CAD — it includes SOAP notes, digital intake, automated reminders, and insurance information collection without add-ons or per-seat fees. Jane App is well-suited for multi-discipline clinics with RMTs alongside physio and chiro. ClinicSense is massage-friendly but has appointment caps on lower plans.
Do I need SOAP notes in my clinic software as a Canadian RMT?
In most regulated provinces, yes. BC, Ontario, and other regulated jurisdictions require RMTs to maintain clinical records including session documentation. Hivemanager.io includes structured SOAP notes — Subjective, Objective, Assessment, Plan — with customizable templates and automatic linking to the client record. For NHPC members in unregulated provinces, SOAP documentation is still considered professional best practice.
Does Hivemanager.io comply with Canadian privacy laws?
Yes. Client health records and insurance data are stored on HIPAA-eligible, SOC 2-compliant Google Cloud infrastructure — encrypted at rest and in transit. The platform is designed to support PIPEDA compliance and applicable provincial privacy legislation. See the Canadian Privacy overview for full details.
Can RMT software help with Canadian benefits billing?
Hivemanager.io collects client insurance details through the digital intake form — provider, policy number, and coverage type — and stores them in the client record. Your team submits claims in your insurer's portal ahead of the appointment. This works with any Canadian benefits provider. Hivemanager.io doesn't submit claims directly; it makes sure your team has everything they need without asking clients again on every visit.
How much does Hivemanager.io cost for a Canadian massage clinic?
$35 CAD/month for a solo therapist. $15 CAD/month per additional bookable provider. Support staff accounts are always free. All features are included — no appointment limits, no add-on fees for SMS reminders or intake forms. Your rate is locked at signup and never increases.
Does Hivemanager.io work for NHPC members in Alberta and other unregulated provinces?
Yes. Hivemanager.io supports massage therapists practicing under NHPC membership in Alberta, Saskatchewan, Manitoba, and other provinces where RMT is not a regulated protected title. The full feature set applies: SOAP notes, digital intake, insurance information collection, automated reminders, and multi-provider clinic management.
Built for regulated massage therapy. Priced in CAD.
Everything your RMT practice needs — SOAP notes, intake forms, reminders, insurance info collection. No add-ons. No price increases.