Hivemanager.io vs. Timely
Timely is a strong booking platform, for hair and beauty. For a massage clinic, the clinical tools, the included SMS, and CAD pricing are where the two part ways.
Practice management built exclusively for massage clinics. SOAP notes and SMS reminders included in the base price, priced in CAD, with reporting designed around how a massage business actually runs.
- SMS reminders included, no credits to buy
- RMT SOAP notes and health-history records built in
- Flat $15 CAD per additional practitioner
- Interface and reporting built for massage
A polished booking and payments platform with deep roots in hair, beauty, and salons. Great for those businesses, but its clinical tools, currency, and SMS model are built for a different industry than massage.
- SMS billed as paid credits
- Consultation forms, not RMT SOAP notes
- Priced in USD, per bookable staff
- Workflows shaped around hair & beauty
Feature comparison
| Feature | Hivemanager.io | Timely |
|---|---|---|
| Built specifically for massage therapists | ✓ | |
| Online booking | ✓ | ✓ |
| Clinic website included at no extra cost | ✓ | |
| RMT SOAP notes & clinical charting | ✓ | |
| Digital intake & health-history forms | ✓ | ✓ |
| Automated SMS reminders | ✓ | ✓ |
| SMS reminders included in base price | ✓ | |
| Deposits & no-show protection | ✓ | ✓ |
| Gift certificates | ✓ | ✓ |
| Packages & memberships | ✓ | ✓ |
| Multi-provider scheduling | ✓ | ✓ |
| Priced in CAD | ✓ | |
| Flat per-practitioner pricing | ✓ | |
| Massage-focused interface & reporting | ✓ |
Pricing
Solo plan. All core features included, booking, SOAP notes, intake forms, SMS reminders, payments, gift certificates. Each additional practitioner is $15/month. No credits to buy for a fully functional clinic.
Three plans. Build (US$20), Elevate (US$30), Innovate (US$35), priced per bookable staff member, so the total grows with your team. SMS reminders are purchased as separate credits. TimelyPay processing fees apply on transactions.
What you'd actually pay
Hivemanager.io figures are CAD and final. Timely figures are estimated in USD and scale per bookable staff, before SMS credits and TimelyPay processing, so a Canadian clinic should also factor in the exchange rate.
| Scenario | Hivemanager.io (CAD) | Timely (USD, est. operational total) |
|---|---|---|
| Solo therapist ~80–120 appointments/month | $35/mo Reminders + SOAP notes included | US$30–$50/mo Elevate plan + SMS credits |
| Busy full-time solo ~120–160 appointments/month | $35/mo No upgrade needed | US$45–$75/mo Subscription flat, SMS credits rise with volume |
| 3-therapist clinic ~300–450 appointments/month | $65/mo $35 base + 2 × $15 | US$90–$160/mo ~3 × per-staff + SMS credits + processing |
| 8-therapist multi-location ~1,000+ appointments/month | $140/mo $35 base + 7 × $15 | US$240–$400/mo ~8 × per-staff + SMS credits + processing |
Timely is priced per bookable staff in USD, so the subscription scales with every therapist you add, and SMS credits scale with appointment volume on top of that. Figures above are estimates for comparison and exclude exchange-rate effects on Canadian billing. Hivemanager.io is billed in CAD at a flat $35 base plus $15 per additional practitioner, with reminders and SOAP notes included.
Why massage clinics choose Hivemanager.io over Timely
Built for hair and beauty, not massage
Timely's roots are in salons, barbershops, and beauty businesses. The workflows, the consultation forms, the terminology. They're shaped around hair and beauty services. A massage clinic can make it work, but you're adapting clinical work to a tool built for a different industry. Hivemanager.io is built for massage and nothing else.
No RMT-style SOAP notes
Timely offers consultation and intake forms, but not the structured SOAP notes and health-history charting a massage practice relies on for clinical records and insurance documentation. Hivemanager.io includes massage-specific SOAP notes in the base plan, designed for how RMTs actually document a session.
SMS reminders are paid credits
Timely bills SMS through a credit system. You buy message packs and burn through them as reminders go out. The busier your clinic, the more you spend to keep no-shows down. Hivemanager.io includes automated SMS and email reminders in the base price, with no per-message meter running.
USD, per bookable staff
Timely is priced in US dollars and scales per bookable staff member, so a Canadian clinic carries both currency exposure and a bill that climbs with every therapist added. Hivemanager.io is $35 CAD for your first practitioner and $15 CAD for each additional one, predictable, in your own currency.
The real difference
Timely is a genuinely good platform. For a salon, a barbershop, or a beauty business, it's polished, well-supported, and pleasant to use. If you run a mixed business where massage sits alongside hair and beauty services, it's a reasonable fit.
For a massage-only clinic, the gaps are the kind you feel every day. There are no RMT SOAP notes for clinical documentation. SMS reminders, the single best tool against no-shows, run on credits you have to keep topping up. And the bill arrives in USD, scaling with every therapist you add.
Hivemanager.io was built for one job: helping massage clinics run well. SOAP notes and reminders are in the base price. Pricing is in CAD and flat per practitioner. The reporting tracks what a massage business cares about, rebooking rate, revenue per therapist, package redemption. If you run a massage clinic, software built for massage is a shorter path than adapting a beauty platform to fit.
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