No clipboards. No data entry.
Paper intake forms create two problems: clients fill them out in the waiting room (rushed, incomplete) and someone has to re-enter the data somewhere. Hivemanager.io sends forms before the appointment and attaches responses directly to the client record.
The quick version
Digital intake forms in Hivemanager.io are sent to new massage clients automatically when they book. Clients complete them online before the visit — on any phone, tablet, or computer — and responses attach straight to the client record. No paper, no waiting-room clipboards, no staff data entry. Included in every plan from $35 CAD/month.
Sent automatically before the first visit
When a new client books, Hivemanager.io sends their intake form link automatically. They fill it out before they arrive — at home, at their desk, whenever. By the time they walk in, their history is already in the system.
- Automatic form send on first booking
- Completed on any device — phone, tablet, laptop
- Completion reminder if not submitted 24 hours before appointment
- Therapist notified when form is complete
Forms that capture what you actually need
Hivemanager.io includes a default intake form built for massage therapy — health history, medications, contraindications, pressure preferences, and consent. Customize the fields to match your clinic's intake process.
- Health history and presenting complaint
- Current medications and known contraindications
- Surgical history and injuries
- Treatment goals and pressure preferences
- Consent and signature field
Responses live in the client record — forever
Once submitted, intake responses are attached to the client profile and visible before every subsequent session. You don't ask the same questions twice. You don't re-enter anything.
- Auto-attached to client profile on submission
- Visible in session history and SOAP note view
- Update prompts for returning clients if form is over a year old
- Secure storage — no paper files to manage or lose
🔒 Client health data is stored on HIPAA-eligible Google Cloud infrastructure — encrypted at rest and in transit. HIPAA overview · Canadian Privacy overview
Better intake. Better first impressions.
Clients come prepared. You do too.