Fewer no-shows. Zero effort.
No-shows cost real money. The fix isn't calling clients manually — it's automating the reminder so it never gets skipped. Hivemanager.io sends SMS and email reminders before every appointment without you doing anything.
Reminders go out automatically — every time
Once you set the timing, every client gets reminded before their appointment. You don't have to schedule them, send them manually, or remember to follow up on cancellations. It happens.
- SMS reminders — delivered to mobile
- Email reminders — with appointment details
- Configurable timing — 24 hours, 48 hours, same-day
- Multiple reminders per appointment if you want them
Confirmation and cancellation built in
Reminders include one-tap confirmation and a cancellation link. Clients confirm with one click. Cancellations free the slot immediately and trigger the waitlist — you don't manage any of it.
- One-tap appointment confirmation in the reminder
- Self-serve cancellation link
- Cancellation triggers waitlist notification automatically
- Therapist notified of cancellations in real time
Your clinic's name and tone — not a generic notification
Reminder messages use your clinic name and the client's first name. You can customize the message copy so it sounds like it came from you, not from a software company.
- Clinic name in sender fields
- Client first name personalization
- Customizable message copy
- Branded email template
Let the reminders handle themselves.
Set it once. No-shows drop. You do nothing.