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Waitlist
Cancellations fill themselves
A last-minute cancellation is lost revenue — unless your waitlist catches it. Hivemanager.io notifies waitlisted clients the moment a slot opens and fills your schedule without you making a single call.
Clients join the waitlist at booking
When a client tries to book a fully-booked slot or time window, Hivemanager.io offers them the option to join the waitlist. One click — they're on the list.
- Waitlist option shown when a slot isn't available
- Clients specify preferred dates, times, or therapist
- Multiple clients can waitlist the same slot
- No manual list to manage
Cancellation triggers notification — automatically
The moment a client cancels, everyone on the waitlist for that slot gets notified by SMS and email. First to respond gets the booking. The slot fills. You didn't make a call.
- Instant notification on cancellation
- SMS and email notification to waitlisted clients
- First-response booking claim
- Automatic slot update once booked
Recover cancellation revenue passively
For clinics with strong demand, the waitlist is one of the highest-leverage tools in the system. It turns every cancellation from a loss into a recovery — without any therapist or admin involvement.
- Revenue recovery on cancellations
- Demand signal — see which slots are consistently waitlisted
- Waitlist data informs availability decisions
- Pairs with reminders to reduce the cancellations that trigger it